Frontline Workforce Insights: New Data and On Demand Access to Livestream

Last week our team ran a livestream for hundreds of employers with frontline workers. During that session, we explored topics ranging from talent acquisition and communications to feedback and scheduling/flexibility. Want to see the full session? On demand signup is here.

A few key findings from the study:

• As the graphic below indicates, today, about two out of three frontline workers are satisfied in their jobs, but that leaves approximately one-third of those workers that either have active plans to quit or are highly disengaged with their work.
• Flexibility IS possible, even in a frontline context. It just requires rethinking flexibility. For the workforce, it’s primarily defined as when I work, how I work, and how I grow. 
• Just four in 10 frontline team members say their work is appreciated on a regular basis.
• When frontline workers are planning to quit, they are 5x more likely to say their company culture is “a dysfunctional mess.”

Want to hear how some companies are solving for these challenges? Here are some video highlights from the event.

How Andersen Corporation Creates Community and Connection

Micki Sievwright of Andersen Corporation talks about Circle, their internal app and intranet solution (in partnership with MangoApps) that gives their workforce a way to know what’s happening and stay plugged in.

Critical Elements for Candidate and Employee Experience at Aimbridge Hospitality

Conrad Riddle of Aimbridge Hospitality shares their successes and challenges in hiring and keeping workers in an industry known for high turnover. In partnership with Fountain, Aimbridge is making significant progress towards success.

Research Highlights from our 2025 Frontline Workforce Trends Study

In this short wrap up, I dive into some of the research findings from the study of nearly 2,000 workers. The big story: Transparency, Fairness, and Support Create a Thriving and Productive Frontline Workforce. Check out the video below to learn more.

Want to learn more about our livestreams, including what’s ahead and how to partner with us on them? Reach out to our team to learn more.